Paramount Home Entertainment is recalling the Sapphire Series Blu-ray edition of /Saving Private Ryan /(with vfx by ILM, supervised by Stefen Fangmeier) recently released in North America, the UK and the Benelux countries due to an audio synch error that occurred during Technicolor's authoring process.
Press Release from Paramount Home Entertainment
Paramount Home Entertainment is recalling the Sapphire Series Blu-ray edition of /Saving Private Ryan /(with vfx by ILM, supervised by Stefen Fangmeier) recently released in North America, the UK and the Benelux countries due to an audio synch error that occurred during Technicolor's authoring process. Although Technicolor employs comprehensive quality control measures, in this instance the issue was not detected prior to replication.
Technicolor has been a valuable partner to Paramount Home Entertainment, and both Paramount and Technicolor are committed to providing the highest quality product to consumers," said Dennis Maguire, president, Paramount Pictures Home Entertainment Worldwide. "Our Sapphire Series was created to present our greatest films with the finest picture and sound quality available./ Saving Private Ryan /is a five time Academy Award-winning film, including Best Director from one of America's most acclaimed filmmakers, so we are recalling this edition to ensure that every Blu-ray disc honors Steven Spielberg's vision."
Technicolor has set up the following toll-free numbers for consumers who have already purchased the /Saving Private Ryan /Sapphire Series Blu-ray, which provides details on how they can receive a replacement copy: US and Canada: 888-370-8621, UK: 08000-852-613. Consumers can also return the Blu-ray to the stores where they purchased the product to receive a replacement. Technicolor expects to have replacement discs available at retail no later than May 18.
Rick DeMott
Animation World Network
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