Newly-created position strengthens and reinforces The Foundry’s customer-centric approach and commitment to being part of the technical innovation in the industry.
LONDON – The Foundry has the announced the appointment of Jody Madden to the newly created role of chief customer officer. This follows the appointment of Alex Mahon to CEO, in November of last year. Madden’s new role strengthens and reinforces The Foundry’s customer-centric approach and commitment to being part of the technical innovation in the industry and continuing to deliver innovative products to our dedicated customers.
“Our customers are one of our most precious assets. We are focused on responding to their challenges and on how we can help solve them; we understand the importance of creating solutions that enable them to achieve better results. It was completely natural to me that we should have a chief customer officer to embody that commitment and to ensure we cherish them,” commented Mahon. “Jody’s experience as a customer, combined with her natural communication abilities, her understanding of The Foundry, and her dedication made her the perfect choice for this new role. I’m thrilled to work with Jody in her capacity as CCO; as a team we have ambitious plans for the coming years and she is central to making them a reality.”
Madden has previously held positions such as COO and head of production as well as taken on technology management roles in customer organizations including Digital Domain and Industrial Light & Magic. As The Foundry’s COO, Jody is responsible for the planning and execution of the company’s operations and strategic vision.
Madden said, “I’m really excited to be stepping into this new role. Over the last 15 years I have been part of The Foundry’s growth, first as a customer and then as its COO, and I’ve always been impressed with The Foundry’s commitment to its customers. I’m looking forward to bringing our customers even closer to our business and being part of The Foundry’s growth story along with the rest of the exec team.”